Privacy Policy

Last updated: October 4, 2026

At Get Found Digital ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (getfounddigital.com), engage with our services, or communicate with us.

1. Information We Collect

We collect information in the following ways:

Information You Provide: Name, email, phone, business name, address, and any other details you submit through forms, chat, email, or phone.
Automatically Collected: IP address, browser type, device information, pages visited, time spent, referring site (via cookies, analytics tools like Google Analytics).
From Third Parties: Data from Google (e.g., Analytics, Business Profile insights) when we manage your accounts with your permission.

2. How We Use Your Information

We use your information to:

Provide and improve our services (SEO, websites, AI chat, etc.)
Communicate with you (responses, updates, support, appointment reminders, and SMS/text messages when you opt in via our AI Employee chat for booking follow-ups)
Analyze site performance and user behavior
Comply with legal obligations
Prevent fraud and abuse

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers (hosting, analytics, email tools, and SMS delivery providers such as Twilio) under strict confidentiality
Legal authorities when required by law
With your explicit consent (e.g., sharing Google Business Profile access)

Mobile Number Non-Sharing for Marketing: We do not share or sell your mobile phone number with third parties for their marketing or promotional purposes. Your number is used only to deliver consented communications from Get Found Digital (such as appointment reminders and support messages via our AI Employee).

4. Cookies & Tracking Technologies

We use cookies and similar technologies for site functionality, analytics, and performance.

We use Google Analytics 4 to see which pages are visited, how visitors arrived (search, Google Business Profile, email links), roughly how long they stay, and which buttons they click (call, email, chat, pricing). See How Google uses information from sites or apps that use our services.

We use Microsoft Clarity for heatmaps and session replays of how visitors scroll and click. Text typed into the chat is masked. Microsoft collects this data via first- and third-party cookies and similar technologies. See the Microsoft Privacy Statement.

To opt out, use your browser cookie settings or private browsing, or install the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement reasonable security measures to protect your information. However, no method is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of certain data uses (e.g., marketing)
Request we stop processing under certain conditions

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy. Changes will be posted here with the updated date. Continued use of our site/services after changes constitutes acceptance.

SMS and Text Message Communications

When you opt in during a conversation with our AI Employee on getfounddigital.com (by providing a mobile number and replying YES to a clear consent question), we may send transactional SMS/text messages related to your Free SEO Audit & Strategy Session or similar booking. These messages are limited to:

Booking confirmations after you confirm a time in chat
Appointment reminders before the scheduled time
Reschedule or cancellation notices for that booking

We do not send promotional or marketing text blasts. SMS is sent only if you reply YES to the consent question in chat. Consent is not pre-selected; you must actively reply YES or NO.

Message Frequency: Low — typically 1–3 messages per appointment (confirmation, reminder, and any reschedule/cancel update if needed).

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPTOUT) to any message from us to unsubscribe. You can also email [email protected]. Opting out of SMS does not affect email or other services. Reply START to resubscribe to appointment texts. Reply HELP or INFO for help with these messages.

Help: Appointment confirmation and reminder texts only from Get Found Digital. Reply STOP to unsubscribe. Msg&Data Rates May Apply.

By opting in via our AI chat on the website, you consent to these SMS communications as described in this Privacy Policy and our Terms of Service.

9. Contact Us

For questions about this policy, contact: Email: [email protected] Address: Get Found Digital, Cape May Court House, NJ

Thank you for trusting us with your information.